Faith  |  Family  |  Stronger Communities

Powering Stronger Communities

A utility CRM and billing platform built on Faith, Family, and a brighter tomorrow.

Customer CRM

Build stronger relationships.

Billing & Payments

Flexible, secure, and easy to manage.

Service Management

Activate, suspend and track every service.

Reporting & Insights

See revenue and what's overdue at a glance.

Built for Communities

Designed for the needs of utility providers.

Our values

More Than Software. A Stronger Tomorrow.

Utility providers keep their neighbors connected, warm and supplied. Utilasys is built to help them do it well.

Faith

Integrity in everything we do

Family

Tools that bring people together

Stronger Communities

Empowering utilities for a brighter tomorrow

Features

Strong Tools for Stronger Communities

Everything from sign-up to paid invoice, for internet, water, electricity, gas and phone providers.

Customers and locations

Residential and business accounts with separate billing and service addresses, GPS coordinates and map links, contacts, notes and a full activity history.

Plans for every utility

Measure plans in the right units: Mbps and GB, gallons, kWh, therms, minutes, or your own. Add one-time, recurring or limited-time fees.

Billing with Stripe

Recurring invoices on your billing day with proration and sales tax. Customers can save a card or bank account for autopay, and you can record cash and check payments.

Invoices by email

Send invoices from your own email address with your own wording and a PDF attached, on demand or automatically when they're issued.

Collections on autopilot

See what's outstanding and overdue at a glance. Optionally suspend service after a set number of days past due and restore it as soon as the bill is paid.

Your team, your data

Admin and staff roles for your team. Each business's customers and settings are kept completely separate.

Simplify. Manage. Serve.

Less time on paperwork, more time for the people you serve.

How it works

Up and running in three steps

Connect your own Stripe account, so payments go straight to you.

Set up your plans

Create service plans with prices, units, fees and tax for each kind of service you offer.

Add customers

Enter customers with their billing and service locations, then activate their services.

Get paid

Invoices go out on schedule, payments sync back automatically, and you see every balance in one place.

Modern Tools for a Brighter Tomorrow

Already a Utilasys customer? Log in to manage your customers, services and billing.